Companies, with AI built around each business
We implement artificial intelligence where it produces measurable results: virtual agents that serve customers on every channel, sales advisors for online stores, automation that frees teams from repetitive tasks, and forecasts that support decisions. We analyse the business and implement the solution that delivers a measurable result.
What we solve.
- 01
Customers served at any hour
Chatbots and voice agents answer questions, take bookings and orders, evenings and weekends included.
- 02
Time back for the team
Repetitive tasks, from standard emails to data entry, are taken over by the system.
- 03
Decisions based on data
Sales, stock and activity become dashboards and forecasts that are easy to use.
Services for companies.
- 01
Chatbots and virtual agents
Conversational assistants on the website, WhatsApp, Messenger or the phone that answer customers, take bookings and reservations, accept orders and hand over to a person when needed.
- Bookings in your existing calendar
- Automatic reminders and confirmations
- Several languages, available around the clock
- 02
Process automation
Documents generated automatically, data extracted from invoices and contracts, standard replies and periodic reports, with no manual work.
- Drafting on your own templates
- Data extraction from documents
- Approval workflows
- 03
An assistant for the team
An assistant that knows the procedures, contracts and internal documentation, and answers staff with the source of every fact.
- On-premises or private cloud
- Role-based access
- Data never trains the models
- 04
Data analysis and custom applications
Dashboards, forecasts, customer recommendations and dedicated applications, integrated with your ERP, CRM, online store or other systems.
- Forecasts and anomaly detection
- Integration via API
- Ongoing development and maintenance
Features.
The features relevant to this sector, on real screens from the application.
- 01
Omnichannel virtual agent
An agent that handles customer conversations on the website, WhatsApp and the phone.
Example for a network of private clinics: the agent answers patients in four languages, checks doctors' availability across every location, books appointments by voice or chat and delivers results securely. Complex cases are handed to the front desk automatically.
- Chat and voice calls, with the same agent
- Appointments synced with the clinic's system
- Hand-over to staff, with the full context
- Statistics by channel and topic
- 02
Questions with sources
The institution's archive becomes searchable in plain language.
Staff ask a question as they would ask a colleague, and the system searches decisions, regulations, contracts and minutes. Every statement in the answer links to the document and page it comes from.
- Citations down to page and paragraph
- Figures recomputed from documents and marked as verified
- Works on scanned documents
- Access rights respected in search results
- 03
Contract review
The differences between an incoming contract and your own template, clause by clause.
For law firms and in-house legal teams: the system aligns articles, highlights deviations and recomputes terms and percentages, without the documents ever leaving the client's infrastructure.
- Comparison against the firm's templates
- Penalties, terms and jurisdiction flagged explicitly
- Links to the exact contract wording
- Full confidentiality of case files
- 04
Drafting
Official documents, generated on the institution's own templates and letterhead.
Replies to petitions, orders, reports and minutes are drafted from the data already in the system. Staff review and sign instead of writing from scratch.
- Own templates, kept and versioned
- Deadlines and legal references filled in automatically
- Comparison between versions
- Direct export to Word
- 05
Analytics
The institution's budget and activity, in figures computed from the records.
Budget execution by chapter and year, decisions by topic and the signals worth attention are presented in clear reports. Every figure is computed by the software, not estimated by the model.
- Comparisons across years and chapters
- Monthly report on the institution's letterhead
- The mayor's annual report
- A source for every figure
- 06
Audit log
Every action is recorded, and the log cannot be altered.
Sign-ins, questions, generated documents and changes are written to a cryptographically chained log. Any later tampering breaks the chain and shows up on verification.
- Who, what, when and from where
- Integrity verifiable at any time
- Export for auditors
- Security events flagged
- +37
And much more
Every organisation has different needs. Beyond the examples above, the platform includes more than 37 modules, and new functionality is built on the same core, starting from your own processes.
Available solutions.
- 01Website and WhatsApp chatbot
- 02Bookings and reservations
- 03Sales assistant
- 04Customer support
- 05Phone voice agent
- 06Assistant for internal documents
- 07Contract review
- 08Automated drafting
- 09Data extraction from documents
- 10Analytics and forecasting
- 11CRM and ERP integrations
- 12Custom AI applications
And anything else
The examples above are only a beginning. If a process can be improved with artificial intelligence, we can implement it.
- An internal assistant in Slack or Microsoft Teams
- Content and product description generation
- Image and document recognition
- Personalised recommendations for customers
- Maintenance and stock planning
- Any process that can be automated
Security and data protection.
Security is part of the platform's architecture, not an afterthought. Every typical requirement in a tender specification has a verifiable answer, documented in a security dossier delivered with the system.
- 01
Encryption
Data is encrypted both in transit and at rest.
- HTTPS with certificates issued by the organisation's own certificate authority
- Server disk encryption (BitLocker or LUKS)
- Passwords stored only as salted scrypt hashes
- 02
Backups
Daily, automatic, encrypted backups with tested restores.
- Every archive encrypted with AES-256
- SHA-256 checksum and integrity verification
- The last 30 copies kept, monthly test restore
- The encryption key stays with the client
- 03
Access
Every user sees only what they are entitled to see.
- Two-factor authentication (TOTP)
- Permissions by function and document type, enforced on the server
- Automatic lockout after repeated attempts
- Expiring sessions and CSRF protection
- 04
Audit
Every action leaves a trace that cannot be erased.
- Cryptographically chained log (HMAC-SHA256)
- Archiving without deletion, with chain verification
- Security events flagged to the administrator
- Separate development, test and production environments
- TLS
- AES-256-GCM
- SHA-256
- HMAC-SHA256
- TOTP
- scrypt
For every requirement, the security dossier describes what the system does, where it lives in the code and how an assessor can verify it.
Contact us.
We present the platform on demonstration documents or on a set of the organisation's public documents, and answer any technical or legal question about implementation.
- Phone
- +40 750 450 909